Last updated: May 10, 2026
These Terms of Service ("Terms") govern your access to and use of the Star Sixty Nine platform at starsixtynine.xyz ("Services") provided by Strong Pay Services Inc., a corporation incorporated in Ontario, Canada ("we", "us", or "our"). Star Sixty Nine operates as a trade name of Strong Pay Services Inc.
By creating an account or using the Services, you ("Customer") agree to be bound by these Terms. If you are using the Services on behalf of a company, you represent that you have authority to bind that entity.
Star Sixty Nine is an AI-powered outbound calling platform. The Services enable Customers to upload and manage lead contact lists, configure AI voice agents with custom scripts, initiate automated outbound calls, review call transcripts and qualification results, and integrate with CRM systems.
Our platform is designed exclusively for outbound calls to warm leads - individuals who have previously expressed interest in or submitted an enquiry about the Customer's products or services. The Services must not be used for unsolicited cold calling.
You must be at least 18 years of age and have the legal capacity to enter into a binding agreement. The Services are not available to individuals or entities prohibited from using them under applicable law.
You agree to provide accurate and complete information during registration, keep your login credentials confidential, and notify us immediately of any unauthorised account access. You are responsible for all activity under your account.
You represent, warrant, and agree that every Lead you contact through our platform has previously expressed interest in or submitted an enquiry about your products or services. You must not use the Services to contact individuals who have not previously engaged with your business.
Star Sixty Nine is a technology platform. We are not a telemarketer, calling service, or party to your calls. You are solely and entirely responsible for ensuring your use of the platform complies with all applicable laws in every jurisdiction where your Leads are located. This includes but is not limited to:
While our platform enforces calling hours by jurisdiction as a courtesy feature, this does not constitute legal advice or guarantee compliance. You remain responsible for verifying the applicable rules for your specific use case.
You are responsible for maintaining an internal do-not-call list, honouring opt-out requests within the timeframe required by applicable law, and where legally required, screening your leads against applicable national and state or provincial do-not-call registries. We do not perform this screening on your behalf.
You must maintain records of the basis for contacting each Lead for a minimum of five years, or longer if required by applicable law.
Where required by applicable law, you are responsible for ensuring that each call discloses at the outset that the caller is an AI. Requirements vary by jurisdiction and it is your responsibility to comply.
Access to the Services requires a paid subscription billed monthly in advance via Stripe. By subscribing, you authorise us to automatically charge your payment method on each billing date at the then-current price for your plan.
You may cancel at any time through your account settings. Cancellation takes effect at the end of your current billing period. We do not provide refunds for partial billing periods. If payment fails, we may suspend access to the Services.
We may change pricing at any time by posting updated prices on the platform. Changes take effect at the start of your next billing period with reasonable notice.
You are responsible for all applicable taxes including GST/HST (Canada), GST (Australia), and VAT (UK) unless we are required by law to collect and remit on your behalf.
The platform, software, design, trade marks, and all content provided by us are owned by Strong Pay Services Inc. or our licensors. You receive a limited, non-exclusive, non-transferable licence to use the Services as described in these Terms.
You retain ownership of your call scripts, lead data, and other content you upload. By using the Services, you grant us a limited licence to process your content solely to provide the Services.
Your use of the Services is subject to our Privacy Policy. You are the data controller for your Leads' personal data. We process it on your behalf as a data processor. You must have a lawful basis for providing Lead data to us and for initiating calls.
The Services integrate with third-party providers including ElevenLabs, Twilio, Stripe, and others. Your use of those integrations is subject to the relevant third-party terms. We are not responsible for the performance or conduct of any third-party service.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Services will be uninterrupted, error-free, or that AI call outputs will be accurate or complete.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL.
OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF: (A) FEES YOU PAID IN THE THREE MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).
Some jurisdictions do not allow certain liability limitations, so some of the above may not apply to you.
You agree to indemnify, defend, and hold harmless Strong Pay Services Inc. and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from:
You may terminate your account at any time through the platform settings. We may suspend or terminate your access at any time if you breach these Terms, we have reason to believe your use violates applicable law, you fail to pay fees, or we are required to do so by law.
Sections 6, 7, 9, 10, 11, 13, and 14 survive termination.
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any dispute that cannot be resolved informally is subject to the exclusive jurisdiction of the courts of Ontario, Canada.
Nothing in these Terms limits your rights under mandatory local consumer protection laws in your jurisdiction.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Services. We may update these Terms from time to time with notice posted on the platform. Continued use after changes constitutes acceptance.
If any provision is found unenforceable, it will be modified to the minimum extent necessary and remaining provisions continue in full force. Our failure to enforce any right does not constitute a waiver. You may not assign these Terms without our written consent.
Strong Pay Services Inc. (operating as Star Sixty Nine)
Ontario, Canada
Email: legal@starsixtynine.xyz